Cancellation Policy

Dr Rebekah Allen (Psychologist)

Please be aware that once your appointment is confirmed, we reserve time in our schedule to attend to you. We also understand that unplanned issues can come up and you may need to cancel an appointment. To avoid a cancellation charge, we request that you provide a minimum of 2 hours’ notice. If prior notice is not given or a no-show, you will be charged the following;

 

  • 75% of the fee for the appointment scheduled

 

Please be advised that another appointment will not be scheduled until payment of the fee is made. We appreciate your understanding and cooperation regarding our policy.

Annette Coyne (Speech Pathologist)

Please be aware that once your appointment is confirmed, we reserve time in our schedule to attend to you. We also understand that unplanned issues can come up and you may need to cancel an appointment. To avoid a cancellation charge, we request that you provide a minimum of 24 hours’ notice. If prior notice is not given you will be charged in accordance with the following policy;

 

  • 1st missed appointment / late cancellation – 50% of the fee for the appointment scheduled
  • 2nd missed appointment / late cancellation – 75% of the fee for the appointment scheduled
  • 3rd missed appointment / late cancellation – full fee for the appointment scheduled

 

Please be advised that another appointment will not be scheduled until payment of the fee is made. We appreciate your understanding and cooperation regarding our policy.

All other GP’s and allied health

Please be aware that once your appointment is confirmed, we reserve time in our schedule to attend to you. We also understand that unplanned issues can come up and you may need to cancel an appointment. To avoid a cancellation charge, we request that you provide a minimum of 2 hours’ notice. If prior notice is not given or a no-show, you will be charged the following;

 

  • $50.00 cancellation fee

 

Please be advised that another appointment will not be scheduled until payment of the fee is made. We appreciate your understanding and cooperation regarding our policy.